Privacy Policy

The statement below describes how China Panda Tour collects and uses guests' personal information.


Collection of personal information

China Panda Tour collects

1. Contact information such as name, nationality, gender, phone number, zip code, email address, mailing address, etc; 

2. Account information like account number, bank information as well as billing address;

3. Passport and visa;

4. Other information like automatically gathered information about guests' IP address, browser type, operating system, etc; the analyses provided by website analytics tools or other methods stating guests' visit to our website including actions taken in connection with the site and services.

China Panda Tour uses these information to

  1. Respond to guests' requests;

  2. Make reservations when tour booked and identity information needed to show: air-tickets, train tickets, hotel bookings, special travel permit to certain regions within China;

  3. Send our newsletters including recent-launched products, festival greetings, discount information;

  4. Improve our website, marketing and sales.


Information Sharing

China Panda Tour will share guests' personal information with third parties only in the ways that are described in this privacy statement. We do not sell any personal information to third parties. China Panda Tour would provide guests' personal information to organizations, authorities, companies and agencies that provide services to help us with guests' tours. These organizations, authorities, companies and agencies are entitled to use guests' personal information only when necessary to supply their services.

China Panda Tour may also mention guests' personal information when

1. required by law, such as to comply with a subpoena, or similar legal process;

2. China Panda Tour believes in good faith that the disclosure is necessary to protect both parties' rights, client's safety or the safety of others, investigate fraud, or respond to a government request;

3. There is any change in ownership or uses of guests' personal information that China Panda Tour is involved in a merger, acquisition, sale of all or a portion of its assets.


Third party

If guests provide us with personal information about the third party, or if the third party gives China Panda Tour personal information of any individuals and organizations, we will only use that information for the specific reason for which it is provided to us.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. China Panda Tour uses cookies on our website. We link the information we store in cookies to any personally identifiable information guests submit while visiting our website. A session ID cookie expires when one closes the browser, and a persistent cookie remains on the hard drive for an extended period of time. China Panda Tour uses both session ID cookies and persistent cookies, of which session cookies are to make it easier for potential clients to navigate our website, and persistent cookie to store the check in/out date and some information that visitors filled to simplify the typing.

China Panda Tour's web pages contain electronic images known as web beacons and are used along with cookies to compile aggregated statistics to analyze how our website is used. We also use a third party (Google analytics) to gather information about how visitors to our use our website. Google Analytics is a third-party tracking service which uses cookies to track non-personally identifiable information about visitors to our website in the aggregate to capture usage and volume statistics. China Panda Tour has no access to or control over these cookies. This privacy statement covers the use of cookies by China Panda Tour only and does not cover the use of cookies by any third party. 


Tracking Technologies

The use of cookies by our tracking utility company, service providers are not covered by this privacy statement. We do not have access or control over these cookies.  Our tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site, etc.